Welcome to Citizen Self Service

Use the Williamsburg, Virginia CSS Portal to pay Online Bills.

  • A 2.5% Convenience fee ($1 minimum) will be added to each credit card transaction.
  • "Pay By" date = Pay before date to avoid penalty.
  • To pay: search and select bill with * next to it to pay. Oldest bill due first.
  • For payment questions, contact Finance during business hours (M-F 8:00 am - 4:30 p.m.) at 757-220-6180 or by email.

Check Outstanding Real Estate Taxes or Pay Real Estate Tax Bills

Tax year 2021 and earlier: Only unpaid balances available. Tax installments are shown as separate bill numbers. One half due on each bill number.
Beginning July 2021, 2022 tax bills will appear as one bill number with 2 installment.

Pay Personal Property Taxes - Login to Access

Search and Pay with bill number and property ID from bill
Link Personal Property Account using property ID an owner's name from bill for quicker future access.

Pay Utility Bills -Login to Access

Search and Pay with account number and customer number from bill.
Link UB Account for quicker future access.

Log in to access

  • Personal Property
  • Utility Billing
Don't have a login?

No problem, you can still quickly access:

Real Estate