Welcome to Citizen Self Service

Use the Williamsburg, Virginia CSS Portal to pay Online Bills.

• eCheck or Credit Cards Accepted
• "Pay By" date = Pay before date to avoid penalty.
• To pay: search and select bill with * next to it to pay.
• Oldest bill due first.
• For payment questions, contact Finance during business hours (M-F 8:00 am - 4:30 p.m.) at 757-220-6180 or by email.

Check Outstanding Real Estate Taxes or Pay Real Estate Tax Bills

Beginning July 2021, 2022 tax bills will appear as one bill number with 2 installments.
Tax year 2021 and earlier: Only unpaid balances available. Tax installments are shown as separate bill numbers. One-half is due on each bill number.

A 3.5% Convenience fee ($2.50 minimum) will be added to each credit card transaction.

Pay Personal Property Taxes - Login to Access

Search and Pay with bill number and property ID from bill
Link Personal Property Account using property ID an owner's name from bill for quicker future access.

A 3.5% Convenience fee ($2.50 minimum) will be added to each credit card transaction.

Pay Utility Bills -Login to Access

Search and Pay with account number and customer number from bill.
Link UB Account for quicker future access.